Communication Communication Company Harlan McPhee North McPhee South Powerhawke Ravex Richards Company Using the Form Job Name * Job Name and/or Number Date * Communication Every single day we communicate with the people around us, regardless of whether we speak to them verbally. The way we look at people, what we wear, our facial expressions, and our body language are just a few ways we communicate with others outside of spoken word. It is important to be aware of what message we are sending to those around us and how it is affecting them or the work you are completing. Nonverbal and Verbal Communication Most people would guess that verbal communication makes up the majority of communication. Studies show, however, that most of the communication is nonverbal. This nonverbal communication is linked to the actual words we say. The behavioral research & education company named The Nonverbal Group states, “Dr. Albert Mehrabian, author of Silent Messages, conducted several studies on nonverbal communication. He found that 7% of any message is conveyed through words, 38% through certain vocal elements, and 55% through nonverbal elements (facial expressions, gestures, posture, etc.).” While this statement makes the claim that we overwhelmingly communicate nonverbally, much of the communication is delivered through how we talk, not so much as through what we say. When is the last time you gave thought to the link between how you communicate and the effect it has on the people around you? Why We Need to Be Aware of How We Communicate Everyone has worked with someone who is consistently negative and is hard to approach about anything. Oftentimes, most people do not want to approach these individuals or communicate with them due to how they communicate verbally and nonverbally. When an individual snaps back or approaches communication with others in a negative manner, it is difficult to get any message across. Going back to the statistics about how communication is more about how we say something and less about what we actually say, everyone should be aware of how they are coming across to others. When we pay no mind to how we communicate with each other, messages are lost or not conveyed at all. At work, communication is vital is being able to work safely and efficiently. When everyone feels comfortable being able to approach each other, it creates a healthier working environment. Effective and open communication creates a working environment that can lead to individuals feeling comfortable stopping work when needed, more hazards addressed, higher morale, less stress, and better cohesiveness between work groups. Summary Think about how you come off to others you are working with. Almost any problem in the workplace can be solved with effective and respectful conversations. Try to adjust the way you communicate verbally and nonverbally with others at work to enhance your working environment, not hurt it. Additional Comments Trainer Name * Attended By (Required) Toolbox Talk Attendee Attended By (Required) Toolbox Talk Attendee Attended By (Required) Toolbox Talk Attendee Attended By (Required) Toolbox Talk Attendee Attended By (Required) Toolbox Talk Attendee Attended By (Required) Toolbox Talk Attendee Attended By (Required) Toolbox Talk Attendee Attended By (Required) Toolbox Talk Attendee Attended By (Required) Toolbox Talk Attendee Attended By (Required) Toolbox Talk Attendee Attended By (Required) Picture Upload Drop a file here or click to upload Choose File Maximum upload size: 52.43MB reCAPTCHA If you are human, leave this field blank. Submit Δ
